Report a fault
--- The VeryPC fault submission form is currently being updated. For the time being, please send your support request to warranty@very-pc.co.uk ---
Problem with your VeryPC product?
If you have a problem with a VeryPC product, please submit a request for technical assistance by email to warranty@very-pc.co.uk.
Please include the following information:
- The FIX ME QUICK number of your VeryPC product (see image)
- Your name and organisation
- A summary of the problem you are having, along with any steps you may have already taken to resolve it
You will be contacted shortly by a VeryPC technician who will try to solve your issue right away. If that is not possible, you will be told what your options are and what needs to happen next. Don’t worry, if your problem is our responsibility, we’ll do everything we can to fix it as quickly as possible at no charge to yourself, and even if it isn’t, we’ll let you know what else we can do to help, though there may be charges for our services in these cases.
IMPORTANT - BACK UP YOUR DATA
As part of our repair process, we will return your system to factory settings, removing all data.
Be sure to back up your important data so that you do not lose it.
Your Fix Me Quick number is a way for us to quickly identify the specifics of your product and is pictured above. Your Fix me Quick number will be on a barcoded sticker somewhere on the product chassis. If you do not find a Fix Me Quick sticker on the chassis, this is most likely a third party product supplied by us. For third party products, please check the in box literature or refer to the manufacturer’s website.
If you are not sure what to do, just give us a call on 0114 321 8629 and we’ll be happy to help out.
