Managed IT Support

Your trusted local IT Support provider.

For over 20 years, we have partnered with small and medium-sized businesses across South Yorkshire, working hard to make sure their technology works for them. We focus on maximising productivity, reducing downtime, and keeping systems secure from cyber threats.

As both a hardware manufacturer and service provider, we know how vital it is for your IT systems to run reliably. Any interruption can be disruptive, affecting both your team and your customers. That is why we provide tailored solutions to keep your business running smoothly, with expert support when you need it most.

Comprehensive Support Options

We know that every business is different, so we offer a range of affordable IT support packages to suit different budgets and needs.

Every package includes unlimited telephone, email, and remote support, along with advanced endpoint protection and email security. You will be safeguarded against viruses, ransomware, and email-based threats as standard.

 

Support FeatureStandardAdvancedComplete
Unlimited Telephone, Email and Remote Support
Onsite SupportOptionalOptionalOptional
Endpoint Protection (Anti-Virus and Anti-Ransomware)  ✔+    ✔++
Email Security  ✔+    ✔++
Microsoft 365 Backup
Network Monitoring
Email Signature Management 
Device Encryption 
Security Awareness Training 
Password Manager  
Vulnerability Scanning  
Cyber Essentials Certification  

+/++ denotes advanced functionality

UK based helpdesk

Our IT support team is a friendly, down-to-earth group of professionals who are committed to delivering exceptional service with a personal touch. We do not just fix problems. We build relationships, ensuring you always have a reliable team to turn to.

As your first point of contact for any technical issues or general IT queries, we are here to provide clear, jargon-free support whenever you need it. Whether it is troubleshooting an issue, offering guidance on best practices, or helping you get the most out of your technology, we make sure your systems keep running smoothly so you can focus on what matters most to your business.

What our customers say..

Service Performance

Ring Time

On average, phone calls to our UK-based help desk are answered within 30 seconds.

Ticket Response Time

Email support tickets typically receive a response within one hour of being logged.

Customer Satisfaction

Based on the last 12 months feedback, 97% of our Managed Support customers rate our service as ‘Great.’

Want to know more?

If you want to learn more about the benefits of becoming a VeryPC Managed Support customer, fill out the form and a member of our team will be in touch.

We will take the time to understand your needs and show you how our tailored IT support can boost productivity, enhance security, and keep your business running smoothly. Whether you need proactive monitoring, expert advice, or hands-on technical support, we are here to help.

If you prefer, contact us directly by phone or email. We would love to chat.

📞 Phone: 0114 321 8609

📧 Email: sdm@very-pc.co.uk

Discover Our Full Range of IT Services & Support

Get a complete overview of how VeryPC can support your business with tailored IT solutions. Our full services brochure outlines everything we offer, from proactive IT support and managed services to hardware solutions and cybersecurity.

What’s inside?
✔ A breakdown of our IT support packages
✔ Managed security and cloud solutions
✔ Custom hardware and infrastructure services
✔ Expert consultancy and ongoing support

Whether you need fully managed IT services or just a helping hand, our brochure has all the details.

Get in touch

Get in Touch

Address

VeryPC
Unit 4/5 Parkwood Business Park
75 Parkwood Road
Sheffield
S3 8AL

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