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THRIVE AT VERYPC
Company
Family
Positions
Days full of challenge
A career at VeryPC is no walk in the park. We pride ourselves on delivering customer satisfaction, no matter how demanding. When you join our family, you’ll be expected to play your part in achieving that goal.
One of our unique selling points is “everything is customisable”, so you need to be ready to adapt to new challenges every day. It’s hard work, but it’s never boring and we support each other on our journey together.
This is our mission
To give our customers the best experience they have ever had from any technology provider.
Our business is laser focussed on our customers' needs. It’s all about instilling an abiding sense of fulfilment from each interaction with us by providing a level of care and attention they’ve rarely seen.
Everything is customisable
We’re flexible. We tailor our offerings, from PC configuration and custom branding to bespoke delivery and support services, to match the requirements of each opportunity.
Always advancing
In the technology business, you must be ready to respond to developments in the market and evolving customer demands. If you don’t stay ahead, you get left behind.
Your work family
We have a family spirit in our work relationships, and when you join VeryPC as a customer, partner or teammate, you’re becoming part of this family.
True to our word
Integrity keeps business in check. We always do what we say we will do and we understand that we have a responsibility to run our organisation in a fair and ethical manner.
Credit where it’s due
We encourage both team and individual development and recognise achievement within our organisation. We recognise that sustainable growth and profitability are key to the future of our business. We recognise that relationships are at the heart of our success because there is no substitute for customer loyalty.
Play your part
VeryPC are a team working together on a common project. We all have our roles in the organisation; if we play to our strengths and all pull together, we can achieve amazing things.
To become part of the VeryPC team, you’ll need to embody our core values, and demonstrate that you can:
Work hard
Stay focussed on your task
Think for yourself
Work independently and as part of your team
Get along with and support your colleagues
Be prepared to muck-in with ad-hoc jobs when called upon
Be a part of the family and bring a little piece of yourself to our team
If you can do all of these, you’ll fit right in here, and soon be celebrating our successes along with the rest of the crew.
Join the VeryPC family
If you’re ready to accept the challenge and join the VeryPC family, please email a short introduction and accompanying CV to thrive@very-pc.co.uk
Although we’re all working hard to push VeryPC forward, the atmosphere in our workplace is one of relaxed, friendly cooperation. It’s not a “heads down, mouth shut” kind of workplace. There’s usually music playing and some lively chat between desks and departments. If we’re going to work together, we need to be able to have a bit of fun together, too right?
The management style here is light-touch. If you stay on top of your workload and hit your targets, you’ll mostly be left alone to get on with it. We’re open and transparent about business targets and performance, with regular team briefings to make sure everyone in the company knows what our big targets are.
When those big targets are hit, everyone’s contribution is acknowledged and we celebrate together. We all go out for a big knees-up a couple of times a year, courtesy of VeryPC’s success.
I started working for the company in 2016. Being a Sheffield lad, the location is perfect for me. My role is resolving customer issues, so anything could be waiting when I turn up in the morning. You never know what you’re going to get!
The best thing is being able to make a difference and I get a buzz out of problem solving. I’m challenged in my role every single day but I still get to enjoy myself at work and have a laugh. The music is alright too!
If you’re thinking of applying for a role at VeryPC then I would say you need to get stuck in and become part of this team.
Diverse team and ideas
This should go without saying of course, but we think it’s important to make sure all potential applicants understand our position.
We believe that a diverse, inclusive workforce makes a stimulating, creative workplace and is more likely to result in business success. We encourage and welcome applications from people of all genders, ethnicities, sexualities, abilities, backgrounds and ages. VeryPC is a family of many different people (though mostly nerds), all sparking ideas off each other and contributing to our blended company culture.
We want every applicant to know that they have an equal opportunity, based on merit, to win a place here at VeryPC.
I’ve been working for VeryPC coming up to five years now and my main responsibilities are invoicing customers, taking invoices from suppliers and helping look after the accounts side of things
I love the size of the company and that there’s a wide range of people but you still get to know everyone on a personal level. VeryPC is a challenging organisation to work in but it’s certainly never boring.
It’s given me a lot of great memories such as the Christmas and charity events that we’ve done in the past. You won’t regret applying for a role at VeryPC so give it a go and have a try!
Join the VeryPC family
If VeryPC is sounding like the kind of place you’d like to work, please email a short introduction and accompanying CV to thrive@very-pc.co.uk
We are currently interested in recruiting new teammates for the following positions:
Senior IT Support Technician
Reporting to the Technology Director, you will be part of our service desk team, responsible for the day-to-day logging, diagnosing and resolution of our client’s issues with various hardware platforms and software packages as well as the installation and configuration of new hardware, software, and services.
The role is varied and requires someone who is not only strong on a technical level but also a great communicator, well organised and has a desire to succeed.
The role will require occasional travel to our client’s sites for service and project work as well as some out of hours work from time to time.
Key responsibilities include:
Provide telephone, remote and onsite support to VeryPC service customers
Installation and maintenance of IT solutions and services
Take ownership of issues and projects assigned and manage through to resolution
Follow-up with clients to ensure customer satisfaction
Ensure all service work is logged in company ticketing system
Monitor, maintain client identifying improvements to internal and client systems
Create and maintain documentation for customers, internal systems as well as following standard processes
Work with third parties to resolve issues with clients’ systems and software
Identify and Implement scripting and automation to improve customer experience where possible
