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Product support Enquiry

Please complete the form below and a VeryPC specialist will be in touch with you soon.
If you'd like to speak with us straightaway, please call 0114 321 8609 - we'd love to chat.
* 9am to 5pm UK time, Monday to Friday, except bank holidays and Christmas to New Year

Guaranteed to keep working

Every product supplied by VeryPC should reach you in perfect condition and continue to work perfectly for the duration of the warranty period within the warranty terms and conditions.

If you have an issue with any VeryPC supplied product you have received, contact us immediately. For VeryPC made hardware, you can submit your support request via our online form on the VeryPC Fix Me Quick webpage, or call our support team on 0845 0345 018 for all other products.

3 and 5 year warranty badges

Fixing your problem

We’ll attempt to correct your issue during the initial phone call, whether that’s your call to us or our call back to you in response to your Fix Me Quick web form submission.

If it’s not possible to sort out your issue immediately, we’ll tell you what your available options are. This could be any of the following, depending on the level of warranty cover you have for your product:

  • Collection of your VeryPC hardware for a factory fix or replacement
  • Sending out a replacement product
  • Sending out a replacement component
  • Sending an engineer to your site
  • Follow up call with a VeryPC technician
  • Remote support session with a VeryPC technician
  • Instructions to return the product to the manufacturer for 3rd party products
report issue > VeryPC diagnose > standard warranty process: collect > fix or replace > return. OR extended warranty process: replace or engineer on site

Contacting VeryPC support

For issues with VeryPC made products, please use our Fix Me Quick webpage form, and a support technician will contact you shortly after to discuss your problem.

For 3rd party vendor products, contact the manufacturer, or call our support team on 0845 0345 018, who will be happy to assist.

Click Fix Me Quick or call 0845 0345 018